Usa.imitoy.com Review Bad & Ugly- An Unsafe Store For Lego Toys

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Usa.imitoy.com Review: Bad & Ugly- An Unsafe Store For Lego Toys

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Smyths Toys Superstores Reviews

736 • Poor

Write a review

Write a review

Reviews 736

Absolutely Amazing

I placed my first online order with Smyths Toys on April 7 and I received my item via Yodel the next day.

It was clear and simple to navigate the Smyths website and then easy to place the order. Free postage, super fast delivery, great prices, very impressive. I will definitely be ordering again.

The Cheapest Place For Farming Simulator 19.

I bought Farming Simulator 19 from Smyths as it was the cheapest I could find it anywhere, it also only took a few days to arrive which is great! I would definitely recommend Smyths.

Nintendo Switch Neon “pre-order”

I wanted to order Nintendo Switch Neon from them because they said it will be back in stock between April 3rd-april 7th.
Waited until April 2nd just to get an update that it will be in stock between 10th and 17th.
And today they’re saying “Expected in stock: May 2020” with a note “If you have already placed a pre-order for the Nintendo Switch, you will receive your dispatch notification between 10th and 17th April.”
How to preorder when it was out of stock the whole time. Just say that you don’t have a clue when you will have it back in stock instead of making people wait days only to be disappointed.
I’ll never trust you with my money if you can’t be honest with a little thing such as stock. All the other stores are trustworthy and say “back in stock soon”. It’s better to say that instead of giving a date and fail to achieve it multiple times.

Super fast

Ordered a gift for my Neices Birthday, on 5th April, was emailed to say delivery would be on or before 16th April due to the coronavirus, and delays with deliveries. It was dispatched on the same day, and arrived on 7th April. One little girl super happy with her birthday present (Princess bouncy castle with slide) and I’m the best aunty ever, thanks to Smyths Toys

Excellent service and very fast delivery

Excellent Service

It is our only granddaughters 1st birthday soon, we are keeping apart due to the covid pandemic, but really wanted to purchase a gift to mark the occasion. Sit on truck ordered, , free postage, delivered to our granddaughter, within a week! Excellent and professional service, especially under the current conditions. Well done to you all!
Sue and Steve

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Sadly I also bought Resident evil 3…

Sadly I also bought Resident evil 3 remake for Smyths toy store, And on the email page is states there is a link to track your order and there isn’t a link. When I found the link throw Q&A questions the link is down. I have a feeling I want get my game within the time they said. And there policy for cancelling is annoying because I can only cancelled once the link is back up but I can’t because the link is down!

Do not use for console game pre orders

Pre-ordered Resident Evil 3 (release date today, 03/04/202) originally for store collection as they were £5 cheaper than anywhere else. Once government announcement came surrounding lock down, cancelled and ordered for delivery. Got an email on Tuesday (31st March) saying all despatched and money was debited from my account. All good I thought.

Today, (release day) no sign of my order – went into my account to click “Track Order” and says page cannot be found. Why an order the size of an envelope can’t be delivered on time 3 days later than despatch is beyond me? I know we are in a strange situation with COVID-19 but other companies are delivering just fine.

In May 2003 I pre-ordered my Nintendo Gamecube from Dabs.com and they delivered on release day – this was 17 years ago!

Will never use again – and my weekend is ruined.

Also – there’s a number to call and there is an automated message which simply states “our phones are unfortunately not working”.

After reading other reviews on here this is clearly not an isolated issue.

Why offer pre-order for things if you can’t guarantee a release date delivery. Should of payed the £5 extra from somewhere more reputable.

Will never use these again

Will never use these again! Ordered and they cancelled my order saying the Xbox I ordered wasn’t in stock but online said it was in stock. Said I would recieve a refund within 48hours it’s been nearly 72hours and still nothing and they are rude.

Good experience

We’ve ordered few toys online for the first time. The order confirmation and delivery details were very clear. The whole process and purchasing online was easy. The communication about delivery date and time was good and everything was delivered in the advised time, and nothing was missing, so our experience was good so far.

Absolutely brilliant service

Absolutely brilliant service. Ordered XBox One for an emergency birthday present at 2.30pm. Arrived 10.30am the next day. Really impressed.
Important – if you think the games haven’t been delivered with the package, you need to download them with the code you are given inside.
Thank you very much Smyths Toys. You were great.

Very bad

Very bad! I don’t recommend to buy on line from them!

Ordered board games online to keep our…

Ordered board games online to keep our 2 boys occupied during this lockdown. They use Hermes who have delivered to the wrong address and have received a signature that does not belong to us, we have checked the signature through the tracking service. To ring Hermes will cost £6:00. Smyths have no contact number for online purchases that we can find to call during this time of lockdown. Awful and will not be using them again and cannot find a way to get a refund or replacement games.Disgusted,Smyth’s are supposed to be a reputable company, using reputable companies to deliver the goods purchased. DO NOT RECOMEND for online purchasing.

Ordered a slide and climbing frame at a…

Ordered a slide and climbing frame at a very good price for the kids, to keep them busy at this tough time.

Delivered in good condition but driver came late and had not updated me.

Will use again when needed.

i would rate minus if I could do

Would not recommend I have had nothing but problems since Christmas delivery’s my parcel was signed for by a delivery driver which I never received was caught on cctv because of this I was told I had to pay next day delivery due to this I opened up a case and contacted the courier then to top that off the £250 dolls house I ordered came and was damaged we are now in March and nothing has been done my complaint has not even been acknowledged and my daughters big Christmas present was a complete disaster she lost out as I’m still waiting on a response After being on live chat wrote emails on the complaint I’ve had enough i wish I could upload images of the response I have got on chat for all to see it’s absolutely disgusting

If I could rate lower I would

If I could rate lower I would.
I understand that there are strict policies in place due to the outbreak of the coronavirus.. it says the store accepts 50 people in store at one time. I attempted to enter the store with my children over the weekend, and I was refused into the store. I am a single mom, I have 3 children, 2 of school age and a toddler. The only people I have to support me are my parents, both of which fall into the vulnerable category. When I asked how I would be able to enter the store in my situation I was given a blank expression and a shrug of the shoulders, at which point my children began to get upset. I asked if 50 people were in the store and was not given an answer. I asked why single parents are being penalised in a time where apparently we are all ‘pulling together’ and again was not given an answer other than we are not changing store policy for you. This is a family store and if you are not able to service ALL families then how can you open. So just be aware, if you are a single parent that doesnt have an adult they can take with them for each child they have then I am afraid that you are not good enough for this store. Your policies are disgusting for anyone not in a ‘normal’ family and your ability for you staff to use initiative is laughable. Of course this is a challenging time for everyone, of course it means the stores wont operate as normal and we all have to be cautious but you have penalised me and my kids and its sickening that in a time like this that it can happen.

Top 10 Coolest Toy Stores in the USA

Whether you’re nine years old or ninety years old, toy stores never get old. Sure, you’ve seen all the usual dolls and LEGO kits in every department store in your city, but you can never grow out of real toy stores. We just take our kids as an excuse to go play… right?

If you agree with every word I just said, then you should definitely make a trip or two to see the most amazing toy stores in the United States. From New York City to San Francisco, there are some incredible toy stores selling gum eyeballs, life-sized Barbie houses, and more!

Read on to learn about the ten coolest toy stores in America.

1: Playthings Etc., Butler, Pennsylvania

    Rate attraction:

Address: 2483 William Flynn Hwy, Butler, PA 16001

2: Charles Ro Supply Company, Malden, Massachusetts

    Rate attraction:

Address: 662 Cross St, Malden, MA 02148

3: FAO Schwarz, New York City, New York

    Rate attraction:

Address: 767 5th Ave, New York, NY 10153

4: Toys R Us, Times Square, New York City, New York

    Rate attraction:

Address: 1466 Broadway, New York, NY 10036

5: American Girl Place, Chicago, Illinois

    Rate attraction:

Address: 835 N Michigan Ave, Chicago, IL 60611

6: Toy Joy, Austin, Texas

    Rate attraction:

Address: 403 W 2nd St, Austin, TX 78701

7: LARK Toys, Kellogg, Minnesota

    Rate attraction:

Address: 63604 170th Ave, Kellogg, MN 55945

8: Ambassador Toys, San Francisco, California

    Rate attraction:

Address: 186 W Portal Ave, San Francisco, California, CA 94127

9: The Dinosaur Farm, South Pasadena, California

    Rate attraction:

Address: 1510 Mission St, South Pasadena, CA 91030

10: Archie McPhee, Seattle, Washington

    Rate attraction:

Address: 1300 N 45th St, Seattle, WA 98103

Smyths Toys Superstores Reviews

736 • Poor

Write a review

Write a review

Reviews 736

Absolutely Amazing

I placed my first online order with Smyths Toys on April 7 and I received my item via Yodel the next day.

It was clear and simple to navigate the Smyths website and then easy to place the order. Free postage, super fast delivery, great prices, very impressive. I will definitely be ordering again.

The Cheapest Place For Farming Simulator 19.

I bought Farming Simulator 19 from Smyths as it was the cheapest I could find it anywhere, it also only took a few days to arrive which is great! I would definitely recommend Smyths.

Nintendo Switch Neon “pre-order”

I wanted to order Nintendo Switch Neon from them because they said it will be back in stock between April 3rd-april 7th.
Waited until April 2nd just to get an update that it will be in stock between 10th and 17th.
And today they’re saying “Expected in stock: May 2020” with a note “If you have already placed a pre-order for the Nintendo Switch, you will receive your dispatch notification between 10th and 17th April.”
How to preorder when it was out of stock the whole time. Just say that you don’t have a clue when you will have it back in stock instead of making people wait days only to be disappointed.
I’ll never trust you with my money if you can’t be honest with a little thing such as stock. All the other stores are trustworthy and say “back in stock soon”. It’s better to say that instead of giving a date and fail to achieve it multiple times.

Super fast

Ordered a gift for my Neices Birthday, on 5th April, was emailed to say delivery would be on or before 16th April due to the coronavirus, and delays with deliveries. It was dispatched on the same day, and arrived on 7th April. One little girl super happy with her birthday present (Princess bouncy castle with slide) and I’m the best aunty ever, thanks to Smyths Toys

Excellent service and very fast delivery

Excellent Service

It is our only granddaughters 1st birthday soon, we are keeping apart due to the covid pandemic, but really wanted to purchase a gift to mark the occasion. Sit on truck ordered, , free postage, delivered to our granddaughter, within a week! Excellent and professional service, especially under the current conditions. Well done to you all!
Sue and Steve

Sadly I also bought Resident evil 3…

Sadly I also bought Resident evil 3 remake for Smyths toy store, And on the email page is states there is a link to track your order and there isn’t a link. When I found the link throw Q&A questions the link is down. I have a feeling I want get my game within the time they said. And there policy for cancelling is annoying because I can only cancelled once the link is back up but I can’t because the link is down!

Do not use for console game pre orders

Pre-ordered Resident Evil 3 (release date today, 03/04/202) originally for store collection as they were £5 cheaper than anywhere else. Once government announcement came surrounding lock down, cancelled and ordered for delivery. Got an email on Tuesday (31st March) saying all despatched and money was debited from my account. All good I thought.

Today, (release day) no sign of my order – went into my account to click “Track Order” and says page cannot be found. Why an order the size of an envelope can’t be delivered on time 3 days later than despatch is beyond me? I know we are in a strange situation with COVID-19 but other companies are delivering just fine.

In May 2003 I pre-ordered my Nintendo Gamecube from Dabs.com and they delivered on release day – this was 17 years ago!

Will never use again – and my weekend is ruined.

Also – there’s a number to call and there is an automated message which simply states “our phones are unfortunately not working”.

After reading other reviews on here this is clearly not an isolated issue.

Why offer pre-order for things if you can’t guarantee a release date delivery. Should of payed the £5 extra from somewhere more reputable.

Will never use these again

Will never use these again! Ordered and they cancelled my order saying the Xbox I ordered wasn’t in stock but online said it was in stock. Said I would recieve a refund within 48hours it’s been nearly 72hours and still nothing and they are rude.

Good experience

We’ve ordered few toys online for the first time. The order confirmation and delivery details were very clear. The whole process and purchasing online was easy. The communication about delivery date and time was good and everything was delivered in the advised time, and nothing was missing, so our experience was good so far.

Absolutely brilliant service

Absolutely brilliant service. Ordered XBox One for an emergency birthday present at 2.30pm. Arrived 10.30am the next day. Really impressed.
Important – if you think the games haven’t been delivered with the package, you need to download them with the code you are given inside.
Thank you very much Smyths Toys. You were great.

Very bad

Very bad! I don’t recommend to buy on line from them!

Ordered board games online to keep our…

Ordered board games online to keep our 2 boys occupied during this lockdown. They use Hermes who have delivered to the wrong address and have received a signature that does not belong to us, we have checked the signature through the tracking service. To ring Hermes will cost £6:00. Smyths have no contact number for online purchases that we can find to call during this time of lockdown. Awful and will not be using them again and cannot find a way to get a refund or replacement games.Disgusted,Smyth’s are supposed to be a reputable company, using reputable companies to deliver the goods purchased. DO NOT RECOMEND for online purchasing.

Ordered a slide and climbing frame at a…

Ordered a slide and climbing frame at a very good price for the kids, to keep them busy at this tough time.

Delivered in good condition but driver came late and had not updated me.

Will use again when needed.

i would rate minus if I could do

Would not recommend I have had nothing but problems since Christmas delivery’s my parcel was signed for by a delivery driver which I never received was caught on cctv because of this I was told I had to pay next day delivery due to this I opened up a case and contacted the courier then to top that off the £250 dolls house I ordered came and was damaged we are now in March and nothing has been done my complaint has not even been acknowledged and my daughters big Christmas present was a complete disaster she lost out as I’m still waiting on a response After being on live chat wrote emails on the complaint I’ve had enough i wish I could upload images of the response I have got on chat for all to see it’s absolutely disgusting

If I could rate lower I would

If I could rate lower I would.
I understand that there are strict policies in place due to the outbreak of the coronavirus.. it says the store accepts 50 people in store at one time. I attempted to enter the store with my children over the weekend, and I was refused into the store. I am a single mom, I have 3 children, 2 of school age and a toddler. The only people I have to support me are my parents, both of which fall into the vulnerable category. When I asked how I would be able to enter the store in my situation I was given a blank expression and a shrug of the shoulders, at which point my children began to get upset. I asked if 50 people were in the store and was not given an answer. I asked why single parents are being penalised in a time where apparently we are all ‘pulling together’ and again was not given an answer other than we are not changing store policy for you. This is a family store and if you are not able to service ALL families then how can you open. So just be aware, if you are a single parent that doesnt have an adult they can take with them for each child they have then I am afraid that you are not good enough for this store. Your policies are disgusting for anyone not in a ‘normal’ family and your ability for you staff to use initiative is laughable. Of course this is a challenging time for everyone, of course it means the stores wont operate as normal and we all have to be cautious but you have penalised me and my kids and its sickening that in a time like this that it can happen.

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